Client Privacy Statement
Security Standards
We continually update and improve our security standards and procedures to help us protect against anyone gaining unauthorized access to your confidential information, including through the Internet. We’re continually looking for new technology to further enhance the security of this information. Additionally, we build checks and balances into procedures-when opening accounts, for example-so that we can properly identify clients.
Only those persons who need to do so as part of their job responsibilities are authorized to have access to your information. We regularly train our employees on privacy and information security, and on their obligations to protect your information.
You can also help safeguard your personal information by taking a few simple precautions:
- Protect your account number.
- Never disclose confidential information to unknown callers.
- When transacting business on the Internet, be sure to use a secure browser and current virus-detection software.
- Never open e-mail from unknown sources.
The Information We Use to Better Serve You
As you use your accounts, we gather information about account balances, servicing information, and other brokerage activity. We use this information to maintain accurate balances and to help us provide efficient client service.
The Information We Share with Other Companies
Like many financial institutions, we outsource some of our process work to specialists in order to improve efficiency. That means that sometimes we select service companies to perform business operations for us or work on our behalf to provide services like check ordering and statement printing. We’re highly selective in choosing these companies, and we restrict the information we provide them to only what they need to do their job. We require them to comply with strict standards of security and confidentiality. They are not permitted to release this information, use it for their own purposes, or transfer it to any other party.
Maintaining Accurate Information
We strive to maintain complete and accurate information about you and your accounts. If you ever believe that our records contain inaccurate or incomplete information about you, please let us know immediately. We’ll correct any inaccuracies as quickly as possible.
Consumer Reporting Agencies
If you believe we have reported inaccurate information about your account to any consumer reporting agency, please let us know in writing.
Be sure to include your complete name, current address, Social Security Number, telephone number, account number, type of account, specific item of dispute, and the reason you believe the information is wrong.
Send your notice to:
Carolina Capital Markets, Inc.
400 Meadowmont Village Cir., Ste. 429
Chapel Hill, NC 27517
We’ll investigate your concern and correct any inaccuracies we find. We’ll confirm any actions we take with you.
Our privacy policy applies equally to all of our clients, both current and former.
Accounts carried by Clearview LLC, a subsidiary of BB&T Corporation, Member New York Stock Exchange and SIPC.